General
Therapists
- What is Tava Health?
- Filtering for in-network therapists
- Couples Therapy Sessions
- How to Add a Second Provider
- Change providers
- Messaging your provider
Sessions
- Requesting Tava Account Deactivation
- Adding Family Members to Tava Health: Account Setup and Requirements
- Medication Management at Tava
- Getting Started with Insurance Coverage
- Managing Your Email Preferences
- Completing Required Tasks Before Your Session
Payments/Coverage
- How to Use Prior Authorization Codes on Tava Health
- How to Update Your Payment and Coverage
- Insurance Accepted at Tava
- How to Review Charges for Past Sessions
- How to Verify Coverage For Future Sessions
- How to Select Your Coverage Method When Booking
Insurance
- Adding a Preferred Name and Pronouns to Your Profile
- Setting Up and Verifying Your Insurance
- Find my Kaiser Permanente Health Plan Member ID
- Find my ACS Benefit Services Member ID
- Find my Fidelis Care of New Jersey Member ID
- Find my Marpai Health Member ID
Video
- How to Update Your Browser
- Accessibility
- Minimum requirements for video
- How to turn on your camera on Microsoft Edge
- How to turn on your camera in Firefox
- Allow camera and microphone access for Tava Video