General
Therapists
Sessions
- How to Schedule In Person Therapy Sessions
- Therapist No-Show
- Tava Scribe (automatic session notes)
- Mobile app
- Prescriptions and Medication Management
- Joining Your Session
Payments/Coverage
- How to Update Your Payment and Coverage
- Insurance Accepted at Tava
- Understanding Session Charges: Insurance and Cash Pay
- Find my AmeriHealth Member ID
- Cancellation & No-Show Fees
- Find my University of Utah Health Plans Member ID
Insurance
- Find my Kaiser Permanente Health Plan Member ID
- Find my ACS Benefit Services Member ID
- Find my Fidelis Care of New Jersey Member ID
- Find my Marpai Health Member ID
- Find my AmBetter from Wellcare of New Jersey Member ID
- Find my Harvard Pilgrim Member ID
Video
- Accessibility
- Minimum requirements for video
- How to turn on your camera on Microsoft Edge
- How to turn on your camera in Firefox
- Allow camera and microphone access for Tava Video
- How to turn on your camera on Samsung