Tava Health offers the ability to add your family members, including minors aged 13–18, to the platform. However, each family member must create and use their own Tava Health account with a unique email address. This ensures privacy and individualized access to the services offered by Tava Health. Below, we cover the steps required to set up accounts for family members, including minors, and answer questions about verification and setup methods.
Account Setup Requirements for Minors and Family Members
When adding family members or minors to Tava Health, the following requirements apply:
- Unique Accounts and Credentials: Each family member, including minors aged 13–18, must have their own account with a unique email address. They cannot use the primary account holder’s login credentials for access.
- Signup Options:
- Invitation: Providers can send an invitation link directly to clients. This link will allow the family member to create their own account.
- Direct Signup: Family members can sign up directly using their own email address via the standard Tava Health signup page.
In both cases, the family member will independently set up their account using unique credentials.
Account Verification Process
Each account requires verification upon signup. It’s essential to note:
- Autonomous Verification for Minors: Parents do not receive a separate verification request when creating an account for a minor (aged 13–18). Minors must complete their own account verification during the signup process just like any other user.
This ensures that minors have full ownership of their accounts and the associated privacy protections.