What is Tava Scribe?

Tava Scribe is a feature designed to enhance your therapy experience by allowing your provider to focus more on you during your sessions together, automatically creating a detailed and structured overview of each session by capturing and organizing key insights.

How Does Tava Scribe Work?

When enabled, Tava Scribe processes the content vocalized during a therapy session and converts it into a concise, properly-formatted draft. It then combines that draft with any notes your provider may take, ensuring a comprehensive reflection of your session. These summaries are then used by your provider to aid in planning and tracking your therapeutic progress.

Key Benefits

• Removes Distractions: Your provider is free to remain more present during sessions, as the need for manual note-taking is reduced.
• Consistency in Care: Tava Scribe’s structured session recaps help maintain continuity in your treatment.
• Personalized Therapy: Quick reference to past discussions allows your provider to tailor their approach based on documented insights.

Privacy and Confidentiality

We understand the importance of privacy and confidentiality in therapy. Here’s how we protect your information:

• Data Protection: Tava Scribe drafts are encrypted and accessible by your provider. Our platform undergoes industry standard SOC 2 security and privacy audits. We will never sell your personal health information.
• Compliance with Regulations: Tava Scribe maintains HIPAA compliance.
• Data Retention: Video is not stored. Audio recording transcripts are stored for up to 5 days and deleted after the transcription and provider summary are completed. Transcripts are not used to train third-party AI models.

Frequently Asked Questions

• Can I access these summaries? Tava Scribe is designed for provider use. If you are interested in reviewing any aspect of your session summaries, please discuss this with your provider.
• My provider and I speak a language other than English during our sessions. How does Tava Scribe handle that? Right now Tava Scribe only supports the English language. Your provider may choose to draft their session notes without Tava Scribe.

• What if I want to disable this feature? You have complete control over the use of Tava Scribe for your sessions. If you prefer that your sessions are not automatically summarized, you can toggle this ON or OFF at any time under your Video Session’s Settings (at the bottom of the page).

  

Learn More

For more information about how we use technology to improve your therapy experience, or if you have any other questions, please contact us at client-support@tavahealth.com.