If you have recently left your job and are wondering about your eligibility for therapy sessions with Tava Health, there are some important details to consider regarding continued access to employer-sponsored therapy and alternative payment options.
Continued Access to Employer Credits
- Employer credits typically continue through the end of the month following the month of your separation from your employer. For example, if your last day of work is mid-January, you would remain eligible until the last day of February.
- For certain employer plans administered, you may continue to use employer credits to cover your session costs for up to six months following your separation date. Contact client-support@tavahealth.com to confirm if this applies to you.
Alternative Payment Options
If your period of eligibility for employer credits has ended or you need additional sessions beyond what is covered:
- Self-Pay: You may directly pay for sessions out-of-pocket.
- Insurance Plans: Tava Health accepts eligible personal insurance plans, so check if your plan is among them.
- HSA/FSA Funds: Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA) can also be used to cover therapy session costs.
How to Verify Your Benefits
- Log in to your Tava Health account and navigate to your Billing Info page.
- Check your employer credit count, which will indicate how many sessions remain.
- Note that when booking, any eligible credits will be applied first automatically.
Contact client-support@tavahealth.com for additional help.