We’ll notify you of your balance as soon as your insurance processes the claim, which can take up to 12 weeks.

How It Works

1. After your session, Tava submits a claim to your insurance provider.
2. Your insurance processes (adjudicates) the claim and determines your patient responsibility amount (what you owe).
3. Once finalized, you’ll either receive an invoice email from Inbox or Tava will charge your card on file and send a confirmation email.

What It Could Cost

• Some plans cover therapy sessions at no cost.
• Most plans require a copay and coinsurance (a percentage of the session cost).
• After meeting your deductible, your share of the cost usually decreases.
• After reaching your out-of-pocket maximum, insurance covers the full cost.

How to Check Your Coverage

For the most accurate information, call the number on the back of your insurance card.