When you sign up for Tava Health and add your payment information, a temporary $20 authorization hold may be placed on your credit or debit card. This is a standard practice used to verify your payment method for future transactions, such as potential fees related to late cancellations or no-shows. This is important to ensure that your card is valid and can be used for the services you are signing up for.

What happens to the authorization hold?

The $20 authorization hold is not a permanent charge. It is temporary and should automatically drop off your card within a few business days, depending on your bank's policies. Typically, this hold is released once the verification process is complete.

What to do if the hold doesn’t drop off

If you notice that the authorization hold remains on your card beyond your bank's typical release timeframe, it is recommended that you contact your bank directly. Your bank will be able to provide specific information about how long authorization holds are retained and assist if there are any issues with release.