Your University of Utah Health Plans Member ID is located below your name on the front of your BCBS ID card. Please make sure to include all characters of the member ID when entering it in your Tava profile.

Please note: When entering your ID number onto your profile, please enter the ID number for the person the profile is for. With University of Utah Health Plan policies, each member on the plan gets a different ID. In order for our e-checks to work, we have to have the ID of the person the profile is for and have them listed as the subscriber (even if the client is a dependent on the plan.) 

 

NOTICE UNIVERSITY OF UTAH AND UNIVERSITY OF UTAH HEALTH EMPLOYEES AND DEPENDENTS

Tava Health is not currently contracted with the Huntsman Mental Health Institute Behavioral Health Network. Please contact HMHI-BHN directly at 801-213-1200 for further assistance.

Check to see if your employer provides coverage for Tava. Additionally, you can always pay cash for Tava services. Some insurance plans allow you to see a provider that is “out of network” and receive full or partial reimbursement. Ask us for a quarterly Superbill to submit out-of-network insurance reimbursement claims by emailing client-support@tavahealth.com.