You can manage your coverage setup, payment methods, and transaction history in your Billing Info tab.

Coverage for Sessions

You can add multiple coverage types, including an EAP benefit, insurance, and a credit card, to cover session costs.

Late Cancellation & No-Show Fees

Update the credit card on file for any fees related to late cancellations (rescheduling within 24 hours of a session) or no-shows. This tab also provides details on your provider’s fee policy.

Transaction History

• View charges for fees, self-pay sessions, and insurance balance payments after claims are processed.
• For failed transactions, please update the card on file or contact client-support@tavahealth.com for assistance. Please note: additional sessions cannot be scheduled until all outstanding balances have been paid.

For more details on completing required tasks before your session, see: Completing Required Tasks Before Your Session